Rental Equipment FAQ's
Our prices include set up and tear down service so you can relax and enjoy your day. Delivery is additional based on location and size of truck required. Generally, local delivery starts at $50. Tax is additional.
The rental period is per event (up to 6 hours). Equipment is setup, cleaned and tested before event and does not cut into your rental time. Regular business hours are between 9:00am and 8:00pm. We are not able to leave our inflatables overnight.
We provide trained operators for the inflatable rides to ensure all safety rules are being followed. You can provide volunteers to operate carnival games, dunk tank and concession machines. We will train your volunteers on the safety rules. For large events, please provide volunteers to assist our operators with crowd control, monitoring the line-ups, taking tickets and washroom breaks.
Book Your Date
Fill out the online booking form and we will send you a customized rental agreement within 24 hours (please check your junk folder). To confirm your date, please read, sign and return the rental agreement within 24 hours. Full payment is due upon booking. If you prefer, we can accept a 25% deposit now and the remaining balance at least 14 days before the event. We do not have a fax machine so please return the signed rental agreement via email (scan to PDF), or cell phone picture.
We accept cash, certified cheques, company cheques, e-transfers, Visa and MasterCard (credit card payments require a 3% service convenience fee). Please make cheques payable to Runamok Amusements.
If you must postpone due to rain or strong winds, your payment may be transferred to a new date. To get a rain credit, please contact us 24 hours before the event (before we load the trucks) to discuss the situation and the possibility of a postponement. A new date will be determined, based on availability. Cancellations for any other reason require full payment please.
Cancellation for School Events
In the case of inclement weather, Runamok Amusements will relocate the inflatable equipment into the gymnasium. No rain credits will be offered due to weather.
We are not able to set up or operate during rain, electric storms or wind gust over 25 km per hour. We may be able to still set up if forecast calls for a chance of light rain. If rain moves in during event, we will need to shut down. If the rain clears up, we can re-inflate the unit and the children can resume playing.
Our inflatables are professionally installed and tested by a certified TSSA mechanic for your safety. Inflatables take about 30 minutes each to install. We will arrive between 1 and 1.5 hours before your event starts unless other arrangements are made. Equipment is setup, cleaned and tested before event and does not cut into your rental time.
In some cases, a booking fee starting at $79.95 may apply to large or complicated orders to cover admin costs.
Grass is ideal! We can also set up on pavement, cement and indoor floors (not sand, dirt or gravel). Our stakes go 24” into the grass to secure inflatables. Please ensure area is clear of debris. Please inform us at time of booking if inflatables are going to be on a hard surface so we can bring a hard surface set up kit (we don’t carry it with us otherwise).
We can provide commercial grade generators at a reasonable cost to power the inflatables. Generators must be ordered ahead of time as we do not carry around extra generators. If you prefer to use electricity, please provide dedicated electric outlets within 100’ of set up area. We provide free extension cords. Older buildings may not have adequate power to supply our large inflatables.
Many items can be picked up at our warehouse by the customer. You may need a van, truck or trailer for transportation. Please bring personal identification (driver’s license) and credit card when picking up your items. We will help load them into your vehicle.
We discourage face paint on inflatables because it may rub off on the vinyl and stains other children’s clothes. Please ask children to get their faces pained AFTER they play in the inflatables.
We will gladly beat competitor’s written quotes for similar products!
We are T.S.S.A. certified and fully insured to do public events. Inflatable rides are governed by the T.S.S.A. (Technical Standards and Safety Authority). Any inflatables used at a public event such as churches, schools, community centers and local parks must be set up by a TSSA certified company like Runamok Amusements.
We offer $5,000,000 of liability insurance for free! The industry standard is just $2,000,000. We can provide one free certificate of insurance upon request. Just let us know what name(s) you would like added to our policy (changes are $25 each so try to get it right the first time please). We have a perfect safety record for the 15 years we have been in business.